Units: 3
Quality, improvement and control methods with applications in design, development, manufacturing, delivery and service. Topics include modern quality management philosophies, engineering/statistical methods (including process control, control charts, process capability studies, loss functions, experimentation for improvement) and TQM topics (customer driven quality, teaming, Malcolm Baldridge and ISO 9000). Graduate-level requirements include additional readings and assignments/projects.
Quality, improvement and control methods with applications in design, development, manufacturing, delivery and service. Topics include modern quality management philosophies, engineering/statistical methods (including process control, control charts, process capability studies, loss functions, experimentation for improvement) and TQM topics (customer driven quality, teaming, Malcolm Baldridge and ISO 9000). Graduate-level requirements include additional readings and assignments/projects.
Usually offered: Fall