Units: 3

Quality, improvement and control methods with applications in design, development, manufacturing, delivery and service. Topics include modern quality management philosophies, engineering/statistical methods (including process control, control charts, process capability studies, loss functions, experimentation for improvement) and TQM topics (customer driven quality, teaming, Malcolm Baldridge and ISO 9000). May be convened with SIE 506.

 

Prerequisite(s): SIE 305

Usually offered: Fall